Payment Terms

This Payment Policy applies to purchases made through weoos.shop.

1. Accepted Payment Methods

Credit and debit cards: Visa, Mastercard, American Express, UnionPay, and JCB.

Express checkout: Shop Pay and Google Pay.

Available payment options may vary depending on your device, browser, location, and order eligibility. The options displayed at checkout are the ones available for your order.

2. Currency and Pricing

The checkout page displays the currency, item prices, any applicable discounts, shipping charges, taxes, and the final order total before you place your order. Please review the total and currency before submitting payment.

If your payment account uses a different currency, your bank or payment provider may apply its own exchange rate or fees. These fees are not collected or controlled by Weoos.

3. Payment Authorization

Your selected payment method is submitted for authorization when you place an order. We begin processing your order only after payment is successfully authorized.

Your bank or payment provider may show a temporary authorization hold. A pending authorization does not necessarily mean the payment has been completed.

4. Payment Security

Payments are processed through Shopify checkout and the applicable payment provider. Payment information entered at checkout is transmitted over an encrypted connection.

5. Billing Verification

Please enter accurate billing and contact information at checkout. Your billing address should match the address associated with your selected payment method.

We may place an order on hold or cancel it if payment cannot be authorized, billing information cannot be verified, or the transaction appears unauthorized. If we need additional information about your order, we may contact you using the details provided at checkout.

6. Declined Payments

If your payment is declined, check your payment details, billing address, and available funds or credit. If the issue continues, contact your bank or payment provider, or try another payment option shown at checkout.

7. Order Confirmation

After you place an order, an order confirmation will be sent to the email address provided at checkout. Please review it and contact us promptly if any order information is incorrect.

8. Cancellations and Refunds

Cancellations, returns, and refund eligibility are subject to our Return & Refund Policy. Approved refunds are issued to the original payment method. After we issue a refund, your bank or payment provider may take additional time to post it to your account.

9. Payment Disputes

If you notice an incorrect or duplicate charge or have another payment concern, please contact us with your order number and a description of the issue so we can help.

10. Changes to This Payment Policy

We may update this policy when our payment options or checkout services change. The payment options displayed at checkout determine which methods are available for your order.

11. Contact Information

Store Name: Weoos
Website: weoos.shop
Email: hello@weoos.com
Phone: +1 508-920-9180

Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM Eastern Time (ET)
Saturday–Sunday: Closed

Business Address:
Weoos
2800 N Palm Aire Dr
Pompano Beach, FL 33069
United States